Privacy Policy for DxMind
DxMind (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Data Privacy Act of 2012. By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
- Why We Collect Data
- What We Do With the Data
- Establish and maintain client accounts;
- Facilitate communication and support services;
- Manage system access and ensure account security; and
- Improve DxMind’s platform and service delivery.
- How Long We Store the Data
- When We Delete the Data
- How We Protect the Data
- Encryption of stored and transmitted data;
- Controlled access and authentication measures;
- Secure cloud infrastructure; and
- Regular monitoring and review of system security.
- Risks and Safeguards
- Data Subject Rights
- Be informed that their personal data is being collected and processed;
- Access and obtain a copy of their personal data;
- Correct or update inaccurate information;
- Withdraw consent or object to data processing; and
- Request deletion or blocking of their personal data, subject to legal and operational limitations.
- Contact and Concerns
DxMind collects personal data to enable clients to access and use our services. The data collected includes the company name, industry, company address, and the authorized contact person’s full name and email address. This information allows DxMind to create and manage client accounts and provide a secure environment for AI-driven business solutions.
The collected data is used to:
We collect only the data necessary to fulfill these purposes.
Personal data is stored for as long as an active account is maintained and the services continue to be used.
Upon receipt of a verified request for account deletion, the account will be deactivated immediately. The associated personal data will be retained in an inactive and inaccessible state for up to six (6) months to allow account recovery. If no account recovery request is received within the retention period, the personal data will be securely and permanently deleted.
Personal data is permanently deleted after the six (6)-month retention period following a verified account deletion request. Once permanently deleted, the data cannot be recovered.
DxMind applies organizational, physical, and technical measures to safeguard personal data, including:
These safeguards are designed to prevent unauthorized access, alteration, or misuse of personal data.
While DxMind implements strict security measures, no system is entirely risk-free. Clients are encouraged to limit access to authorized personnel only and maintain confidentiality of their account credentials to reduce potential risks.
Under the Data Privacy Act of 2012, clients have the right to:
For any inquiries or concerns regarding this Privacy Policy or the processing of your personal data, you may contact us at [email protected].
